Shipping Policies
We aim to ship your order within 24 hours (excluding weekends and public holidays). All orders are sent and tracked via DHL.
SHIPPING RATES
€5 for orders within Germany
Free Premium Shipping on orders over €175 within the EU,
including Switzerland & the United Kingdom.
including Switzerland & the United Kingdom.
Free Premium Shipping on orders over €250 to the rest of the world.
ORDER PROCESSING
After your order has been dispatched, you will receive an email including a tracking number.
Once your order has shipped, delivery should take place within 2 business days in Germany, 2-5 business days for shipments within the European Union and up to 10 business days to the rest of world. Shipping times may vary due to public holidays, weather, or other unforeseen circumstances.
CUSTOM DUTIES & TAXES
Shipments to countries located outside the European Union may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees.
Shipments to countries located outside the European Union may be subject to customs duties, taxes and fees levied by the destination country, which are not included in the price of the products. The purchaser of the shipment will be the importer of record in the destination country and is responsible for all the said customs duties, taxes and fees.
Luvertta has no control over these charges and does not assume responsibility for the ordered products meeting local customs laws and/or duties and taxes.
